Feb 19, 2014 Under the 'Devices and Printers' the 'Unspecified' device 'CPS RS232 USB Bridge for UPS' shows up. ![]() For the record, I did buy a straight-through 'extension cable'. After connecting the serial cable and installing the Cyberpower PowerPanel Personal Edition software on my normal Windows 8 desktop, I shut it down and moved the PC to one of battery-backed outlets on the UPS. Booted back up and on first opening it up things looked promising - the Cyberpower monitoring utility was showing the status as running on electric power and the battery charging. It has been plugged in over 10 hours now so it should be fully charged, but to at least show this looked like the serial connection between the two was working properly. I tried simulating a power outage with my main desktop PC hooked up (tower only) and while my main desktop is probably over the load rating for the UPS it didn't run even a second -- just cut right off when I pulled the plug, no alarm or anything from the UPS. The only thing I'm sure of so far is that the battery is dead. I also had trouble getting the unit to power back on once I plugged it back in. Seemed to be internally cycling. But got that resolved. Anyway, I thought I'd do a second test, this time with something not-really running on it. A shut down laptop connected to the battery backup and the PC fully powered elsewhere. The idea was I could still read the Cyberpower monitoring software on the PC when a 'power outage' occurred. When I unplugged the UPS's mains line, the AC adapter's plug light on my iBook went out immediately -- signalling it was not getting any power from the Cyberpower's battery (and it's certainly within the load rating for the unit -- even when running). Telugu preyasi raave song downloads. But now the stupid part -- the Cyberpower's monitoring software still listed things as running on mains power and the battery charging! So far from the bamboo grove pdf printer. It should at least be saying the battery is not charging. Tried changing tabs and closing/opening the app panel -- no change. I'm coming to the conclusion the Cyberpower utility simply reports everything as A-OK with no evidence of that if it hasn't gotten a signal from the UPS saying otherwise. Haven't tried rebooting the desktop computer yet to see what the software says about the UPS if it boots up with nothing on the other side as by coincidence soon after my desktop began running a backup of my music library to the Firefly folder on the NAS, and I didn't want to interrupt it. Well, obviously something is wrong with your UPS battery (as you stated). Even with no 'data' connection to your PC, the battery should power your equipment. Unfortunately I don't have experience with the PowerPanel software; my UPS has a display from which I've been able to get the information I need during testing. Hopefully someone else can chime in with some advice, but I'd focus on getting the battery working before figuring out the PowerPanel stuff. Edit: I don't want to assume (or offend), so just to confirm, you're sure your equipment is plugged into one of the 3 battery outlets, right? Your model has 3 battery+surge outlets and 3 surge only. I just now plugged the AC line back in on the UPS after my last test -- and the UPS's alarm went off for a little bit. I also think I saw the light on the laptop's adapter come on briefly and then go out. ![]() And the monitoring software kicked up saying it had lost AC power (even though it is now plugged back in) and was now running off battery. There is no light on the Cyberpower even though the switch is still on. It's doing that thing where it won't come back on again, too. I have to shut the power button (on the UPS) off and remove the load from the battery side to get it to 'boot' up properly. So it does appear the battery is a likely culprit in this behavior. A router would be low power. Tried that and on pulling the AC power everything went off immediately. Plugged it back in and the device started cycling on and off, with the system monitor popping up ech time it did to announce power had been cut. Had to turn it off and remove the router from the battery-backed side to get ti to start up normally. Looks like if equipment is on the battery-backed outlets the battery needs to have some charge or be in good enough shape to store a charge for the device to reconnect back to mains, otherwise it will just cycle (maybe failing an internal diagnostic?). So you need to ask yourself a question: If you replace the battery will the electronics still be fine? A battery isn't much money really, it's cheaper than purchasing a quality UPS but it could also end up being a waste of your money if it just doesn't work properly.
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